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Terms and Conditions for Your xabaji Account

Opening an account with xabaji means you agree to these terms. They cover how your account works, what we expect from you, and how payments through bKash, Nagad, and Rocket fit into the relationship.

Account holder responsibilitybKash, Nagad, Rocket deposits coveredEligibility by local lawFair use policy applies
xabaji Terms and Conditions for Your xabaji Account
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

These terms also define how xabaji handles the data tied to your account. We collect only what is needed to run the account — your registered name, wallet details, and session activity. That data is used for account verification, fraud prevention, and processing your bKash, Nagad, or Rocket transactions. We do not sell account data to third parties. You can request a summary of what we hold by contacting support through your logged-in account. If you want to close your account, submit a written request and we will confirm closure within the period stated in our data retention schedule.

Data We Hold

We store your registration details, wallet numbers, and transaction history. This data supports account verification and is not shared outside xabaji's operating partners.

Account Security

Your account is protected by password and OTP verification. If you notice an unauthorised login attempt, flag it through live chat immediately so we can lock the account.

Retention Period

We keep account data for the period required by applicable law. Closed accounts are retained in our records for that statutory period before deletion is processed.

Your Rights

You have the right to request what data we hold and to ask for corrections. Send the request from your registered email or via the account help centre.

TERMS CONTACT PATHS

Reach Us About These Terms

If a clause in these terms is unclear, or if a payment through bKash, Nagad, or Rocket has been flagged under our fair use policy, contact our support team directly. We aim to respond to account and terms queries through the channels below. Support is available in English and can handle wallet verification questions, account status checks, and term dispute submissions.

Live Chat Open the chat widget from any page while logged in. For terms disputes, describe the specific clause and your account transaction reference.
Email Support Send your query to our support address visible in your account dashboard. Include your registered wallet number for faster account matching.
Account Help Centre The help centre inside your account settings covers common terms questions, wallet verification steps, and how to submit a formal dispute.

Common Questions About These Terms

These questions cover what visitors most often ask about account terms, eligibility, and how payments interact with our policy.

The core terms are the same regardless of wallet. The wallet-matching rule applies to both — your bKash or Nagad account name must match your registered xabaji name for withdrawals to clear without a verification hold.

No. These terms permit one account per person. Duplicate accounts are subject to suspension, and any balance held in a secondary account may be voided pending review.

We will contact you via your registered wallet or email before taking action where possible. Severe or repeat breaches can result in immediate account suspension without prior notice under our terms.

Submit a dispute through the account help centre with your transaction reference and the relevant terms clause. Our team reviews disputes and responds to the email or wallet contact on your account.

Access and eligibility depend on your local law and the eligible regions where xabaji operates. We recommend checking your local legal position before registering or continuing to use the account.

We post updates in the terms section of your account dashboard. Continued use of your account after a posted update — including making a bKash, Nagad, or Rocket deposit — counts as acceptance of the revised terms.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.